Privacy Policy

Last Updated: November 20th, 2025

Camden on the Lake Resort (“the Resort,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a reservation, or interact with us in person, online, or by phone.

1. Information We Collect

We collect personal and non-personal information in the following ways:

A. Information You Provide Directly
When you book a stay, make an inquiry, or sign up for communications, we may collect:

• Name, email address, and phone number
  
  
• Home or billing address
  
  
• Payment details (processed through secure payment gateways)
  
  
• Reservation dates, preferences, and special requests
  
  
• Event or group booking details
  
  

B. Information Collected Automatically
When you visit our website (camdenonthelake.com), we automatically collect:

• IP address, browser type, and operating system
  
  
• Pages visited, time spent, and referring URLs
  
  
• Device identifiers and cookies used for analytics
  
  

C. Third-Party Information
We may receive limited information from trusted third parties (e.g., booking partners, travel sites, or event organizers) when you reserve through external platforms.

2. How We Use Your Information

We use collected information to:

• Process reservations and payments
  
  
• Communicate booking confirmations and important updates
  
  
• Provide customer service and respond to inquiries
  
  
• Improve website performance and user experience
  
  
• Send promotional offers, newsletters, or event updates (only with consent)
  
  
• Comply with legal and regulatory requirements
  
  

3. Sharing Your Information

We do not sell your personal data. Information may be shared only with:

• Service Providers: Payment processors, IT support, marketing vendors, or reservation management platforms who assist in operations.
  
  
• Legal Authorities: When required by law, subpoena, or to protect the safety and rights of our guests and property.
  
  
• Business Transfers: In the event of a merger or sale, guest data may be transferred to the new entity under the same privacy protections.
  
  

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and collect analytics.
Cookies help us understand traffic patterns, remember preferences, and enhance site functionality. You can disable cookies through your browser settings, but doing so may limit certain features of the site.

5. Data Security

We use commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While no method of transmission over the Internet is entirely secure, we implement SSL encryption, restricted employee access, and regular security audits to safeguard guest information.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and maintain accurate business records.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to your personal data
  
  
• Request correction or deletion of inaccurate information
  
  
• Withdraw consent for marketing communications
  
  
• Opt out of non-essential cookies
  
  

To make any such request, contact info@camdenonthelake.com or call (573) 365-5620.

8. Email & Marketing Communications

By providing your email address, you agree to receive booking confirmations and relevant updates. You may unsubscribe from promotional messages at any time by following the link at the bottom of any marketing email or by contacting us directly.

9. Children’s Privacy

Our website and services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is inadvertently collected, it will be promptly deleted upon discovery.

10. External Links

Our website may contain links to third-party sites such as social media platforms or partner services. We are not responsible for the privacy practices or content of these external websites. We encourage guests to review their respective privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or how we handle your information, contact:

Camden on the Lake Resort
2359 Bittersweet Rd
Lake Ozark, Missouri 65049
Phone: (573) 365-5620
Email: info@camdenonthelake.com